‘We Caused the Problem:’ Boeing CEO Apologizes for Max 9 Crisis

31 Jan, 2024
By Meghna Maharishi , skift
Alaska , California
Max 9 Crisis Boeing CEO

The U.S. planemaker said it can’t issue 2024 financial targets as it still reels from the Alaska blowout.


Meghna Maharishi


While the Boeing 737 Max 9 is back in service, the fallout for the U.S. planemaker is far from over.


Boeing CEO Dave Calhoun said the company is determined to earn trust back after the Alaska Airlines blowout incident in a call with analysts on Wednesday.


“We will earn trust back through demonstrated action and a commitment to total transparency,” he said.


Shortly before the call, Calhoun told employees in a memo that Boeing is fully focused on the Alaska incident and strengthening its quality control.


“We have much to prove to earn our stakeholders’ confidence,” Calhoun said in the memo. “There is no message or slogan to do that.

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